Here’s a helpful, quick tip if you ever experience any issues while working in Eduhero. In many cases clearing your internet browser’s cache solves many issues. Here are instructions on Google Chrome:

1. In the browser bar, enter: chrome://settings/clearBrowserData
2. At the top of the "Clear browsing data" window, click Advanced.
3. Select the following: Cached images and files
4. From the "Time range" drop-down menu, select All time.
5. Click CLEAR DATA.
6. Refresh the browser.

For instructions on other browsers, visit https://kb.iu.edu/d/ahic

Do you know how to find your certificates in Eduhero? Remember, our certificates give CPE and GT credit where appropriate. Follow the easy directions below!

1. Login
2. Click the green Learning tab located at the top of the page.
3. Click the Complete tab.
4. Click the View icon (magnifying glass) under the Certificate column.
5. Click Print or Download near the top to view your certificate.

You can even locate past certificates by selecting the dropdown menu's completion date when viewing a certificate.

Good Afternoon,

I hope everyone is doing well. The Eduhero team is working on content for the 2021-2022 school year. We have made several updates and have a few more that will be released by spring. As always, if you have any course requests or suggestions, please let us know. 

On Saturday, October 31, 2020, from 6 pm-12 am, Eduhero will be down for routine maintenance. During this time, the entire site will be down. We will be up and running ASAP and will let you guys know if there are any delays. Please let me know if you have any questions or concerns.

Warmly,

Erika 

Good Afternoon,

We know that the COVID-19 virus is an unprecedented occurrence worldwide and has deeply impacted education. Although schools are closed we know that many, if not all of you, are still working and planning for what's next. So, we wanted to take this time to assure all of you that Eduhero is fully up and operational. We use Amazon servers and even with our facilities closed, we are able to provide customer support remotely. If there is any need, do not hesitate to contact us at 936-435-8443 or eduhero@esc6.net.We are still working on content and looking for subjects that could be helpful during the transition to online learning. If you have any questions or suggestions please let us know. We value your feedback and want to help however possible. 


Warmest Regards,
The Eduhero Team

Hello,

We know it's a busy time of the year. But had a few important items to share. Moving forward, we are going to send notifications for important information. 

This email is to inform you that we are removing the Seizure Awareness course from Eduhero. During the 86th Legislative Session, this course was added as a requirement and must be TEA-Approved. The ONLY TEA approved course is provided by The Epilepsy Foundation and can be found here. It can be taken free of charge. We apologize for any inconvenience but want to avoid any confusion. 

Any user that has completed Seizure Awareness will keep their certificate and CPE credit. However, it will be removed from any Plan. Please let me know if there are any issues on your end.

In addition to this change, we have great news. We have added a DIR-Approved Cybersecurity for Educators course. It is included, at no additional cost, to our current Heroic Package subscribers. If you have any questions or concerns please do not hesitate to contact us. We are happy to help. Have a great day.

-The Eduhero Team

www.eduhero.net
eduhero@esc6.net
936-435-8443